Shipping Policy

At Docks Caviar, we aim to deliver your orders quickly and safely. Below you will find all the details about our shipping process.

Where We Ship

We currently ship orders within Belgium. If you are located outside Belgium, please contact us before placing an order.

Processing Time

Orders are processed within 0-1 business days after payment confirmation.
You will receive an email confirmation once your order has been shipped.

Delivery Time

Standard delivery within Belgium takes approximately 4–5 business days.
Delivery times may vary slightly during holidays or busy seasons.

Shipping Costs

Shipping within Belgium is free of charge on all orders.

Order Tracking

Once your order has been shipped, you will receive a tracking number by email. You can also track your order online here:
Track Your Order

Damaged or Lost Packages

If your package arrives damaged, or if you suspect it has been lost during shipping, please contact us immediately at info@dockscaviar.com. We will work with the courier to resolve the issue as quickly as possible.

Contact

If you have any questions regarding shipping, please reach out to us at:

Email: info@dockscaviar.com
Phone: +32 2 513 98 56